Try this when tracking doesn't kick off properly or you get Failed records despite following all the best practices and watching eligible* videos.
Refresh the page (multiple times if needed) next time you watch a video but one or more of the following things occur:
✖️The Pop-up message is not displayed after 10 seconds
✖️The Custom video view bar on Youtube does not change from red to XCAD colors and a dotted line after pop-up message
✖️The Creator Symbol/Letters on the extension icon on the top right corner of the screen is not displayed (not applicable for mobile)
✖️The View goes to a Failed status. Once the video's page is refreshed re-watch the video and make sure all 3 indicators above show up
It's important that all these 3 indicators are displayed to properly record the reward. Refreshing the page should re-activate the tracking system if didn't activate properly by itself at the beginning of a video.
Note: For mobile, exiting the video and opening it again should refresh it.
*Remember that streams, shorts and age restricted videos are not eligible for rewards
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